Olivia Blanc
Marketing & Sales Admin. Manager - Vietnam Head-Office, ADEN Services
Currently living and working in Vietnam since March 2008.
2008 - 2011Foodservice, Facilities and Remote Site Management
• A French Leading Service Provider created in 1997
• Fully owned subsidiaries in China, Vietnam and operations throughout Asia, Middle East and Africa
• Employing 10,000 local and international people; over 2,000 in Vietnam.
• Serving 250,000 meals per day
• Serving more than 500 clients: factories, office buildings, hotels, schools, clinics and remote projects
• Our ambition: become the largest foodservice and facilities management player in the fast expanding Asian markets and be recognised as a key operator in the remote site business worldwide.
www.AdenServices.com
2006 - 2008Working closely with Sales, Customer service and Operations Chinese teams, as well with China Cargo director and management teams in headquarters to coordinate and drive up cargo performance across China.
• Creating and Implementing performances follow-up tools
• Analysing Customers, Rates and Products results
• Establishing marketing campaigns in China to promote network and Cargo products
• “Cargo2000” China coordinator : analysing performance of quality standards and identifying actions to take in order to improve results
• Budget assistance: annual targets and costs forecasting, monthly budget adjustments, data monitoring
through SAP.
• Coordinating communication and integration of teams further to Air France Cargo and KLM Cargo combining
process
[ VIE, ex-CSNE ]
2006 - 2006-> Annual and monthly reporting of the Commercial Action Plans :
* Operational Marketing Department’s action plan
* Synthesis of the european markets management reports
-> B2C and B2T Fidelity programmes follow-up
* B2C – “Flying Blue”, “Petroleum Club” : updating and analysis of monthly results, targets forecasting
for markets of Europe and North Africa ;
* B2T – “Crescendo” : follow-up of the small and medium travel agencies incentive programme, coordination with the markets, draw-up of the programme balance sheet ;
-> Assisting the deployment of the marketing strategy throughout Europe and North Africa
* Coordination of European actions
* Assistance to local markets
2003 - 2004Alain Ducasse is the world most starred chef ; The AD Training center is one of the highest gastronomic centers dedicated to hospitality and catering businesses;
-> Culinary consulting : development and setting-up of the new culinary consulting service ‘Identité
Culinaire’
* Segmentation of the market, identification of potential customers
* Realisation of the promotional and audit support documents
* International prospecting
* Development of relationships with new customers
-> Culinary Training seminars :
* Follow-up of partnerships with international cooking schools
* Organisation of a training seminar for professional Chefs in Singapore, in partnership with At-Sunrice Singapore Cooking School;
2003 - 2004Service to Business and Economic class passengers
Summer Student job - 3 months x 2
2002 - 2002Merchandising, sale and storeroom management